Introduction
At Crazy 8® Clothing, we take your privacy seriously. This privacy policy describes how we collect, use, and share information about you when you visit our website or shop in our stores.
We recognize that you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our privacy policy. By visiting Crazy8.shop or using our services, you agree to the practices described in this Privacy Policy.
What Information Do We Collect?
We collect information about you in various ways when you visit our website or shop in our stores. The types of information we collect include:
- Contact information such as your name, email address, postal address, and phone number. We collect this information when you create an account, make a purchase, contact customer support, or otherwise provide it to us.
- Payment information such as your credit/debit card number, expiration date, CVV code, and billing address. We collect this information when you make a purchase so we can process your payment.
- Shopping activity information such as your browsing history, items viewed or added to your cart, and items purchased. We collect this information through cookies, web beacons, and other tracking technologies.
- Location information such as your device’s IP address and geographic location. We collect this when you access our website and apps so we can provide accurate content for your region.
- Demographic information such as your age, gender, interests, and household information. We may collect this information when you create an account or participate in surveys.
We collect only the minimum amount of personal information needed from children under 13. This includes information like first name, age, and parent’s email address when a parent creates an account for their child.
How Do We Use Your Information?
We use the information we collect for a variety of purposes, including:
- To provide our products and services such as processing orders, shipping products, and providing customer service.
- To improve our products and services by analyzing how users interact with our website and stores to improve navigation and ensure we are offering an optimal experience.
- To communicate with you by responding to your inquiries, sending confirmations and reminders about your orders, and sending newsletters if you opt to receive them.
- For marketing purposes such as running and optimizing ads to present content we think you might find interesting.
- To protect against fraud and abuse by detecting and preventing malicious activity on our network.
We only use or share information about children under 13 to provide products and services or obtain parental consent.
How Is Your Information Shared?
We will not share your personal information with third parties without your consent, except in the following circumstances:
- With third party service providers who help us run aspects of our business operations like payment processors, website hosts, analytics providers, and customer chat providers. These services only have access to the information needed to perform their functions, not for any other purpose.
- With advertising and marketing partners to personalize content and serve targeted advertisements. We utilize a variety of safeguards like cookie opt-outs to give you control over these activities.
- As part of a merger, acquisition, bankruptcy, or other transaction where a third party assumes control of part or all of our business. In this event, your information will still be subject to this privacy policy.
- To comply with legal obligations like subpoenas, court orders, or other legal process requirements.
- To protect the rights, property, life, health, security, or safety of us, our users, or the public when disclosure is necessary or appropriate.
- With your consent or at your request and direction.
We do not sell personal information about children under 16 without affirmative authorization.
Your Choices & Rights
At Crazy 8, we aim to give you control over how your personal information is used. You have the following choices and rights:
- Access your personal information by submitting a request to us. We will provide you with a copy of the data we store about you within 30 days.
- Correct or delete your personal information by contacting us or editing your account settings. You have the right to request changes to incorrect or incomplete data.
- Opt out of promotional communications by following the unsubscribe instructions in emails or adjusting your account settings. You can opt out of marketing emails while still receiving operational communications.
- Opt out of targeted advertising by adjusting cookie settings, uninstalling our apps, or using industry opt-out tools like NAI, DAA, or EDAA. This will not stop advertising entirely but remove the personalized aspect.
- File a complaint by contacting us if you feel we have violated your rights under this policy or applicable privacy laws. You also have the right to file a complaint with regulatory bodies like the FTC.
- Withdraw consent where our processing is based on your consent. Withdrawing consent will not affect prior processing.
- Exercise your rights under California Consumer Privacy Act (CCPA) including requesting disclosure of information collected, deletion of information, and opting out of sale of personal information.
To make a request under this policy, please contact our Privacy Officer at the details below. We will acknowledge and respond to all requests within the time period required by law.
How Do We Protect Your Information?
We implement technical and organizational security measures to protect your information when you access our services or shop in our stores. This includes:
- Encrypting sensitive customer data like payment information in transit and at rest.
- Requiring authentication like unique usernames and passwords to access online accounts.
- Restricting staff access to personal data on a need-to-know basis.
- Maintaining physical security of buildings and servers to prevent unauthorized access.
- Ensuring our third party providers follow similar security standards.
While we follow generally accepted standards to protect your information, no website or transmission over the internet is 100% secure. We cannot guarantee the absolute security of your information.
International Data Transfers
If you access our services from regions outside the United States, please be aware your information may be transferred, stored, and processed in the United States or our other operational areas. We utilize standard contract clauses approved by regulators to allow for the legal transfer of personal data across borders. You consent to the processing of your information in the U.S. and these other jurisdictions.
Children’s Privacy
Our website and services are intended for a general audience and not directed at children. We do not knowingly collect personal data from children under the age of 13 without parental consent. If you believe we may have collected information from your child without permission, please contact us immediately so we can delete this data.
Changes to This Privacy Policy
We may update this privacy policy from time to time as our information practices evolve. We will post any privacy policy changes on this page and update the effective date. We encourage you to check back periodically to stay informed of the latest practices.
How to Contact Us
If you have any questions or concerns related to this privacy policy or our privacy practices, please reach out using the following details:
Privacy Officer contact:
Email: [email protected]
Phone: 1-800-555-5555
This privacy policy is effective as of January 1, 2023.
Conclusion
Protecting your private information is a responsibility we take seriously at Crazy 8. We hope this privacy policy has been informative about our privacy practices and your rights as a user. Please do not hesitate to reach out if you have any additional questions or concerns that have not been addressed.
